Street-Level Youth Media (SLYM) Program Manager

Urban Gateways is one of Chicago’s largest multidisciplinary arts organizations, working to provide equitable access to the city’s arts and culture scene for nearly 70,000 youth and community members annually. Joining forces with Street-Level Youth Media, Urban Gateways now operates a multimedia center at 1637 North Ashland Avenue with the ability to empower youth voices with audio and video production capabilities. Complete with a sound stage, production board, computer lab, and more, the site at Street-Level has the potential to lead Chicago’s youth in digital media opportunities. Urban Gateways seeks a dynamic leader to guide the growth of digital media programming at Street-Level Youth Media.

About Street-Level Youth Media

Street-Level Youth Media educates Chicago’s youth in media arts and emerging technologies for use in self-expression, communication, and social change. Street-Level’s programs build critical thinking skills in youth who have been historically neglected by policymakers and mass media. Using video and audio production, digital arts, and the Internet, Street-Level’s young people address community issues, access advanced communication technology, and gain inclusion in our information-based society.

Street-Level’s facility and free media arts programs provide Chicago’s youth with an outlet for positive self-expression and cultural production. Street-Level programs serve over 800 young people through community and school-based programs.

Position Details

Reports to: Director of Programs
Direct Reports: Audio Instructor/Site Coordinator and Media Instructor


Program Management and Administration:

  • As part of the Program team, works with the Director of Programs to inform and implement vision and strategies for SLYM programming.
  • With support staff, coordinates all aspects of SLYM year-round programming and activities, community engagement, and special events.
  • Manages relationships with SLYM partners and stakeholders to gain community support for SLYM programming and solicit input to inform program offerings.
  • Ensures that SLYM programming is in full compliance with the legal and professional standards required of all SLYM grants and other contracts of engagement.
  • With support staff ensures the timely preparation, execution and monitoring of SLYM program budgets and partner and artist agreements.
  • Provides program information to support fundraising efforts on behalf SLYM programming.
  • Maintains working knowledge of best practices in community-based youth arts education, authentic youth engagement, and contemporary art practices relevant to the position.
  • Maintains schedules and calendar of programs and events for all SLYM on-site and school-based programming.
  • Supports and informs the ongoing professional development and evaluation of SLYM teaching artists.
  • Performs other administrative and departmental duties as required.

Youth Relations:

  • Builds framework for ensuring that youth voice is at the forefront in decisions impacting SLYM.
  • Coordinates youth intern and volunteer opportunities to assist with SLYM projects and operations.
  • Oversees youth registration and orientation to SLYM.
  • Works with artists and youth to coordinate presentation of artistic work.
  • Supports youth in fostering a sense of community and the creation of a safe space (intellectually, physically, emotionally) for all participants.
  • Supports youth in the creation of a SLYM leadership board.

Site Management/Maintenance:

  • Maintains the SLYM center as a safe and welcoming environment for all participants.
  • Ensures that SLYM maintains ongoing hours of operation with adequate staffing and oversight.
  • Ensures that SLYM operates within the framework of organizational policies and procedures, with particular attention given to safety and emergency procedures.
  • Oversees the tracking and maintenance of equipment and supplies; creates purchase and repair requests as needed to support the quality and care of the SLYM center.


  • Acts as an advocate for SLYM and its educational activities by representing SLYM through various networks and collaborations, community and artistic events, as well as sector-specific conferences and convenings.
  • Effectively communicates Urban Gateways’ mission and programming priorities to its various stakeholders.
  • As part of the Program Team, participates in the recruitment and contracting of teaching artists.
  • Works with Communications Department to inform the creation of collateral materials for SLYM.

Measurement and Documentation:

  • Supports collection of data and program documentation to measure and articulate program impact and inform programmatic decisions.
  • Oversees the collection and maintenance of records of youth participants for statistical and compliance purposes, and in accordance with the confidentiality/privacy policy of SLYM.
  • Maintains organized database of SLYM youth to accurately track program participation and utilizes data to inform outreach, recruitment, and retention strategies.


  • Bachelor’s Degree in arts or education-related field or equivalent
  • 3-5 years of related work experience (previous nonprofit experience preferred)
  • Experience in the management, coordination, and implementation of youth programs
  • Authentic interest in and advocacy for teens and the joys/challenges before them
  • Proficiency in Spanish a plus
  • Knowledge of the evolving field of Creative Youth Development
  • Strong skills in logistical organization; ability to prioritize and multitask
  • Strong interpersonal, oral, and written communication skills
  • Sensitivity toward and ability to collaborate and work with diverse populations
  • Experience with Microsoft Office, SalesForce, and other operating systems as needed
  • Ability to work weeknights and weekends
  • Must have a valid Illinois driver’s license

Competitive salary ($40,000 range). Urban Gateways/SLYM offers an exceptional benefits plan that includes generous paid time off, medical and dental, life/disability coverage, FSA, and a 401k match program.

To APPLY, please email cover letter, resume, and three references to No calls please.